The owner of the shop Tions Technology, available at www.tions.pl Tions Technology is a company based in Warsaw, al. Witos 31/207, 00-710 Warsaw (this is not a point of personal receipts, or mailing address!). Entry in the register of economic activities performed Mayor Warsaw under number 475344th REGON: 141551995, NIP: PL 521-335-35-93.
Delivery time:
- Orders are accepted 24 hours a day throughout the year
- Orders are accepted on weekdays. If you have placed an order on Saturday, Sunday or holiday it will be implemented in the next working day.
- Adoption of an order does not mean its dispatch.
- Delivery time from the dispatch should be such that:
- In the case of courier shipment (Given in working days)
- 1-2 days for shipping on Polish territory
- 2-5 for shipments within the European Union
- 2-5 for shipments to other countries outside the European Union (not responsible for customs clearance time of shipment)
- 2-7 days for shipments within the United States (are not responsible for customs clearance time of shipment)
- Orders for which there is any doubt, will be verified by the store service, the contract may be canceled by the store. Purchaser will be informed of that fact.
- Orders are executed in the order of their reception by our shop
- Availability of red (one bar of state) should always be confirmed by telephone at the time of ordering.
- In For contracts for which you have chosen payment by bank transfer or deposit payment we will start to implement them only when the impact of measures on our account.
- Availability indicates availability of the goods does not dispatch the same day! In cases of large amounts of shipments, or the need to bring goods from the warehouse outside reserve the right to ship goods to 5 working days from the date of the contract, in special cases up to 20 days.
- In the absence of goods in stock, you will be informed about this, will also be given an approximate delivery
NOTE: Dates in 90% of cases should be checked, but there are situations independent of the bearer of such corruption van, a large number of shipments in the period before Christmas. In cases, delivery time may be extended, if that happens, please contact the company that provides tracking and identification of parcels on the basis given by us tracking number.
Commodity price and shipping costs.
- Prices given in our online store are displayed in four currencies are zloty (PLN), euro (EUR) U.S. Dollar (USD), British pounds (GBP). Foreign currencies are updated daily and given them the price is converted from the currency Polish zloty (PLN). Tions Technology reserves the right to modify the contract price in foreign currency in exchange for large jumps or other economically disadvantaged groups.
- Shipping cost listed on our website is calculated based on the amount of goods ordered and the total weight of shipments. In the case of an order for more than a quantity of goods, or goods lkogabarytowych shop Tions Technology reserves the right to modify the shipping costs.
Ways of order
- Online shop where you are now
- By phone (only orders over 1000zł):
- + 48 222-501-690
- + 48 508-500-701
- Fax number (only orders over 1000zł):
- E-mail at (only orders over 1000zł):
Click - Contact Form
At the same time we encourage our customers to place orders through an online store system ensures that information about the status of orders, options cation of its components by the customer, discounts and store service by its rapid implementation.
Shipping Policy
- Orders are shipped only by courier, you will find a courier UPS (default) and DHL and DPD
- Each package is insured for full value of the contract
- Shipping cost depends on courier weight and value. Tions Technology reserves the right to ralkulacji shipping orders of high value or weight. Customer can not agree on a new delivery costs and waive the contract
- At the time of shipment from our warehouse, it is forwarded to serving the company, whose quality does not depend on us. Very accurate, please check the package before accepting and signing the courier waybill. Please note the condition present or not is Dented or not is cut packing tape. If in doubt please contact us. If the contact is currently not possible you can ask the courier for delivery package at another time (it's free). Then you will have time to contact us and inform trouble delivery
- In case of doubt as to the contents of parcels are entitled to its odpakowania and possible preparation of the minutes of injury. The minutes of injury is not required to lodge a complaint, but it speeds up considerably.
- Technology Tions informed that in case of complaints of damaged packages defining the appropriate rules of law klenta and processing time for complaints is regulanin parcel delivery company. Tions Technologyt reserves the right not to rule on the consideration of the complaint before the company consider serving :
- In some cases, before accepting and paying for goods from the courier is able to see him, please contact us if you wish to take advantage of this opportunity. This possibility exists only before sending the order.
- Software producers SPB Software House, Resco, SBSH, Vito Technology and software copyright LingvoSoft Tions Technology is distributed only in electronic form.
Returns and Complaints
- Consumer both the physical making of legal action not directly related to his trade or profession), who concluded the contract at a distance, may withdraw from it without giving reasons, making a statement in writing within ten days. Ten-day deadline in which the consumer may cancel the contract, calculated from the date of issue (receiving) things.
- Returned goods can not bear marks of use, packed in oryginlne package must have not violated any firmowo founded and security films, a complete set of accessories, cd and manuals and documentation.
- We do not refund shipping equipment, software, installation costs or the cost of services performed on the machine on request
- Our sale includes, among others equipment from Europe mobile operators. Each unit from the operator's next to the name has become dependent on the operator - VF, TM, WKZ - this means that the operator is derived from (VF-Vodafone, TM - T-Mobile, etc.). Branding operator may be visible (no branding) or visible in varying degrees (logo when turning the device on the housing logo, the logo on the packaging) before buying the unit derived from the operator feel free to contact us to tell what type of branding (or if at all) a selected device. If the office does not have a symbol next to the operator, this means that it comes directly from the manufacturer and has no operator branding.
- The origin of the equipment operator is not a basis for repayment of the device.
- Are not reimbursable items such as:
- software licenses to which the use was needed to break the seals / and / rupture of the packaging film
- software licenses generated for the customer, or ordered electronically
- any type of service
- A model appropriate statement should be reported to us, then print and complete. In case of withdrawal The customer is obliged to return at their own expense purchased products in their original packaging, along with the completed statement and the attached original proof of purchase (receipt or invoice).
- Pack with a device designed to be returned must be clearly visible when provided by the case number.
- The money for the returned product Customer will be transferred to the indicated bank account statement within 14 working days from receipt of the returned product.
- In the case of Vanya order, or collecting the shipment by the customer, Tions Technology reserves the right to claim reimbursement of the costs of shipping, packing of goods
- In the case of the sale is off right niekosumenckiej warranty with the purchase of equipment.
- If you do not receive a shipment pobraniowa 90-10, 10% of the paid pre-payment will cover the costs described in point 9, in the case of goods which at the time the contract had Availability zero (empty bar) Tions Technology may charge additional costs to bring goods to order.
- Most of the goods such as PDAs, notebooks, netbooks and GPS navigators, it is guaranteed Door-to-door, pursued at the expense of mail order service by the manufacturer. Please carefully read the warranty card on which type of warranty you have.
- In the case of a complaint directly chnology please file a complaint on our complaint system, located at www.tions.pl. You can find it on the tab "Your orders " -> "Complaints " (must have an account on our site). After reporting to repair in an e-mail is the address where you must return the equipment. The equipment must be provided at your expense. We only accept the device sent by courier, you can not leave the equipment in person at the address below.
- To the service equipment will be accepted only as reported by the above form, with the given number of repair. The equipment is not reported by the complaint form, can not be accepted for repair service and sent to the customer at his expense.
- Confirmation of acceptance, repair status and any other information from the guarantee system Tions Technology are confirmed history of repair of equipment, in order to be rchiwizacji can be printed. Info n / t repair of equipment are kept by 12mc coverage of the end equipment (maximum 4 years)
- Technology Tions policy does not apply warranty cards, detailed guarantee conditions for the device are described on the manufacturer. If you are not the warranty on the Polish side of the manufacturer, which will be appropriate in any other European country. Warranty terms, from other continents than Europe will not be respected.
- Anyone deciding to purchase equipment declares that he has read the warranty of the equipment. If these conditions were not available in Polish, you can use the translate.google.pl or ask us to translate.
- In the case of equipment advertised directly Tions Technology to announce that our company does not make repairs cial, so we are not a party, and only mediator between the client and the company making the repairs. Complaints should be dealt with in a timely manner. This term depends on the type of fault and the location of service equipment. Tions Technology is not responsible for delivery time guarantee, how to handle it - it is a matter of manufacturer of the equipment or service making the repair. Our action is confined to the dispatch of the customer to the appropriate service, describe defects and verify in terms of repair reported faults after returning from service.
- When performed warranty, refer to the customer equipment at the expense of Tions Technology, if the mail address to the Polish market is located.
- Pack the device for warranty repair must be clearly visible when shown by our case number, should be packed in original or replacement appropriate protective equipment during transport. To the device, please do not attach any accessories that are not subject to filing a complaint.
- Tions Technology Company is not responsible for:
- all user data stored in memory and an electronic device for any loss / damage. In the interest of the user is backing up your data. We are happy to inform you what applications are needed to comply with the relevant copies.
- Accessories included with the device is not subject to complaints
- Tions Technology reserves the right to terminate the free repair warranty if:
- equipment bears the traces of mechanical damage or performance liquid
- equipment has been opened or repaired by unauthorized persons
- hardware software was changed to submit an original or modified
- corruption is the result of operating in a manner inconsistent with the described in the user manual
- equipment has been damaged or destroyed as result of force majeure or environmental influences
- In the case of unjustified complaints or notifications of applications defects caused by customer Tions Technology reserves the right to charge the customer for the diagnosis, the cost of shipping to the site and the cost of storage hardware.
- Equipment not received the service within 6 miesiięcy from the date of repair will be disposed of.
- If the deadline is extended warranty too, please:
- For guarantees door-to-door, please contact the service to which you sent the equipment
- guarantee a normal contact us
NOTE: We reserve the right to refuse to accept the equipment described incorrectly on the packaging that has no apparent case number or no reported use of equipment as a device for warranty repair or refund.
Privacy
- Personal information of our customers are processed only be used for:
- of order
- if the client agrees when ordering, in order to inform about promotions, new products and services offered by the store Tions Technology
- sent by Ceneo SA e-mail address defined in the contract, a one-time survey on the program "Trusted reviews ".
- Personal data are not disclosed to third parties for marketing purposes.
- Each client has the right to access their data and correct them - for this purpose must log in to your client and make the appropriate editing.
- You can also ask us to remove personal data from a database, for this purpose, please contact us by contact form.
Offer
- Online Prices and descriptions are not a commercial offer within the meaning of the Civil Code, but only an invitation to tender.
- Despite making every effort to ensure that information published on this site were accurate we can not guarantee that the data do not include failures or errors. If you have any questions, please contact us.
- Placing an order is not tantamount to its adoption. Seller may refuse to the contract, even without giving a reason.
- Information provided by the seller to accept orders for execution, based on mutually accepted the offer, sent via e-mail, it is clear from the conclusion of a sale / purchase transactions binding the two parties.
- If your product does not see you hire a calculator, this means that the product can not be bought in installments.
Changes in the offer
- Despite the fact that we try to price and delivery presented on our website as well as information provided by our employees the most current it can happen that the product is not available, extend the term of the contract or change its price after an order and / or advance payment. Tions Technology reserves then change conditions of the contract.